Real Property Management Colorado Complaint

Real Property Management Colorado Complaint

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COMPLETELY HORRIBLE


Real Property Management of Colorado is absolutely HORRIBLE. They never return calls, when we complained they said that had to do with our "agent" and was not their problem. When we moved in they would not even answer the phone or call us back to tell us where our parking spot was, we eventually asked around the neighborhood and got the owners phone number because Real Property didn’t call us back for three weeks! They only return our calls when we threaten to call the owners. We complained about several small issues with the rental and they basically told us to quit complaining. They continuously try to charge us for additional items that we do not owe. If you have the unfortunate luck to already be dealing with them, DEMAND a move in inspection. This is how they make extra money. They will charge you for all kinds of things that were already existing when you moved in. This is the WORST run management company I have ever dealt with. The accounting department and Michelle in particular are completely incompetent and do not seem to care about customer service at all. She called me a liar when I told her we never did an initial walk through and when I asked her to check with someone to confirm she said "Excuse me, how dare you talk to me like that". There is no reason to ever work with these people, they do not care about homeowners or renters and only care about making money for themselves. While we love the rental we are in and had planned to stay here as long as possible, we are now leaving as SOON AS POSSIBLE as to never have to deal with these very unprofessional idiots again. I only wish I had seen all the other terrible reviews and had listened to all your advice. :(


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Comments


rpmcolorado says: (6 years ago)
 0
We are sorry to hear that you are upset with our company and services as a tenant of ours. That is not intention at all. We have researched your complaint and would like to have a conversation with you about your concerns. We have attempted to contact you on several occasions but have yet to hear back from you over the past several months. It is our desire to make sure you are taken care of. One point of clarification in your post, we do not have a Michelle that works for our company so we're not sure who you are referring to. Thanks.

Real Property Management Colorado






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